At Sarah Beauty Care, we aim to deliver your skincare products safely and on time. Please review our shipping policy below:
1. Order Processing
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All orders are processed within 1–2 business days after confirmation
- Orders placed on weekends or public holidays will be processed on the next working day
- You will receive an order confirmation and shipping notification once your order is dispatched
2. Shipping Coverage
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We currently deliver nationwide across Pakistan
- For international shipping inquiries, please contact our support team
3. Delivery Time
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Standard delivery time: 3–5 business days
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Remote areas may take 5–7 business days
- Delivery times may vary due to unforeseen circumstances (weather, courier delays, etc.)
4. Shipping Charges
- Shipping charges are calculated at checkout based on your location
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We may offer free shipping on selected orders or promotions
5. Order Tracking
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Once your order is shipped, you will receive a tracking number via email or SMS
- You can track your order through the courier service provider
6. Delays & Issues
- While we strive for timely delivery, delays may occur due to factors beyond our control
- Sarah Beauty Care is not responsible for delays caused by courier companies
7. Incorrect Address
- Customers are responsible for providing accurate shipping details
- We are not liable for failed deliveries due to incorrect or incomplete addresses
8. Damaged or Lost Packages
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If your order arrives damaged, please contact us within 48 hours with proof (photos/videos)
- In case of lost packages, we will coordinate with the courier to resolve the issue
9. Cash on Delivery (COD)
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We offer Cash on Delivery (COD) across Pakistan
- Please ensure availability at the time of delivery to avoid order cancellation
10. Contact Information
For any shipping-related queries, please contact us:
Email: [Insert Email Address]
Phone: [Insert Contact Number]
